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Legal

Privacy Policy

Last updated: July 2026

Full Privacy Policy coming soon.
We are finalising our privacy policy with our legal team. In the meantime, here is a summary of how Entrayn handles your data.

Who we are

Entrayn is operated by Entrayn Pty Ltd, a company registered in Australia with a registered office at Level 1, 63–73 Ann Street, Surry Hills NSW 2010.

If you have any questions about this policy, contact us at hello@entrayn.io.

What data we collect

We collect information you provide directly to us, including:

  • Account information — name, email address, and password when you create an account
  • Profile information — fitness goals, training preferences, health data, and injury notes
  • Training data — session logs, set and rep records, check-in responses, and progress photos
  • Health data — recovery scores, sleep quality, energy levels, and wearable data where connected
  • Payment information — processed securely by Stripe; we do not store card details
  • Communications — messages between personal trainers and clients within the platform

How we use your data

We use the data we collect to:

  • Provide, maintain, and improve the Entrayn platform
  • Generate AI-assisted training programmes personalised to your data
  • Provide coaching insights to your connected personal trainer
  • Send service communications including session reminders and weekly reports
  • Process payments and manage subscriptions
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your training data to train third-party AI models.

Data storage and security

Your data is stored securely using Supabase, hosted in the Sydney, Australia region. We use row-level security to ensure each user can only access their own data. All data is encrypted in transit and at rest.

Third-party services

Entrayn uses the following third-party services to operate the platform:

  • Supabase — database and authentication
  • Stripe — payment processing
  • Anthropic — AI programme generation and coaching insights
  • Vercel — hosting and infrastructure
  • Resend — transactional email

Your rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@entrayn.io.

Contact

For any privacy-related questions, contact Entrayn Pty Ltd at hello@entrayn.io.

Entrayn
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